However, from time to time there is a small delay due to information transfer to us from PayPal. PayPal Subscriptions are now done automatically. I paid by PayPal for premium and it is not applied. Forward a copy of the receipt if you received one.
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If you put in the wrong number, name, zip code, CVV or expiration date it may be declined. The card may have been declined, expired, or used on a different account. There are numerous reasons that an account may not have been updated and wrong information upon charge attempt may cause a delay in your premium access. Log out, clear your cookies and temporary internet files, restart your browser and try to log back in. The first and foremost reason your subscription is not applied is due to a needed cookie update. I paid by Credit Card for my subscription and it is not applied.īefore getting upset, let's delve into the different issues that may arise.
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I don't have a credit card but I want premium. The auto-renewal option, only viewable with Subscription access, can be changed on your user settings page by accessing Account Settings and clicking OFF next to the date of renewal. How do I turn off the auto renewal or cancel service?
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If you are not sure you want to auto-renew, please see how to turn off auto renewal instruction below. The renewal process is automatic and an email is disbursed upon that renewal. With your original subscription your account will be set to auto renewal per our Terms and Conditions. What is auto-renewal?Īuto-renewal is when your credit card is charged on a recurring basis upon subscription expiration. We do not offer a life time subscription at this time. We do not offer a subscription for longer than a year at this time. I want to buy a subscription for longer than one year. Read more about our Subscription Service here. The longer the length, the less per month it costs. The cost of a subscription varies with the length of time purchased monthly and annually. Read more about our Premium Services here. I want to send my friend a subscription giftĪ Subscription is a paid option to enjoy more extensive access to use of the site such as forum avatars, a more in depth search function, image storage and no advertisements.If I let my subscription lapse, do I lose my images and/or journal?.How do I change my billing information?.I have a subscription but cannot access features.I have a subscription but my advanced item search isn't working.I logged into ZAM premium fine, but Wowhead still has ads.I have a Subscription but still have ads.I have an authorization on my account, why don't I have access?.I received a duplicate transaction error.
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I paid by PayPal for premium and it is not applied.I paid by Credit Card for my subscription and it is not applied.I don't have a credit card but I want premium.
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How do I turn off the auto renewal or cancel service?.I want to buy a life time Subscription.I want to buy a subscription for longer than one year.